At Fotice , we aim to deliver your orders quickly, safely, and at no extra cost. Please review our shipping policy below.

1. Shipping Locations

  • We currently ship within the United States only.
  • Warehouse Location: 470 Homestead Dr #22, Edwards, Colorado 81632, USA
  • International shipping is not available at this time.

2. Shipping Costs

  • We offer FREE shipping to all U.S. states, including Alaska and Hawaii.
  • No hidden fees or additional charges apply.

3. Shipping Methods

  • Orders are shipped using trusted carriers such as USPS, UPS, or FedEx.
  • Carrier selection depends on your location and product type.

4. Order Processing & Cut-Off Time

  • Orders placed before 6:00 AM EST are processed the same business day.
  • Orders placed after 6:00 PM EST are processed the next business day.
  • All times are based on Eastern Standard Time (EST).

5. Delivery Estimates

  • Processing Time: 1–2 business days
  • Transit Time: 3–5 business days
  • Estimated Delivery Window: 4–7 business days from order date

Delivery times may vary depending on your location and carrier availability.

6. Order Tracking

  • Once shipped, you will receive a tracking number by email.
  • You can track your package directly on the carrier’s website.

7. Returns & Refunds

  • Returns are accepted within 30 days of delivery.
  • Refunds are processed within 7 business days after the returned item is received.
  • For full details, see our Refund & Return Policy.

8. Shipping Issues

  • Incorrect or Damaged Items: Report within 24 hours of delivery.
  • Lost Packages: Report if your package does not arrive within 10 business days of the shipping date.

9. Order Modifications & Cancellations

  • Orders may be modified or canceled within 24 hours of purchase.
  • Once shipped, the order will fall under our Return & Refund Policy.

10. Delays & Exceptional Circumstances

In rare cases, delays may occur due to:

  • Severe weather conditions
  • Carrier service disruptions
  • Supply chain issues or national holidays

If delays occur, we will notify you promptly via email.

11. Contact Information

For any shipping-related questions or concerns, please contact us:

Business Name: Fotice
Phone: +19704710935
Email: support@fotice.store
Address: 470 Homestead Dr #22, Edwards, Colorado 81632, USA
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (MST)